Before proceedings
Pre-Legal Debt Recovery
A structured recovery process designed to resolve the account before legal action is considered.
Legal proceedings are not necessarily the first solution to an unpaid account. A structured pre-legal recovery process gives the debtor an opportunity to resolve the outstanding balance before further action is considered.
Debt Collection Solutions can manage communication, demands for payment and negotiations designed to resolve the account. Where a matter requires legal proceedings, it can then be referred to an appropriately qualified legal professional.
Each step is recorded. We confirm the balance, make contact, note what the debtor says, and give a date for payment or a proposal. You can see that history. If they engage, we stay with the discussion. If they do not, the file is in a state a lawyer can read, instead of a chain of unanswered reminders spread across your inbox.
