Simple, professional recovery
How It Works
Six clear steps from the moment you send the file to the point of payment or referral.
Submit your debt
Provide the account details, invoices and relevant supporting documents.
We review the account
We review the information and determine an appropriate recovery approach.
We contact the debtor
Professional contact begins with the aim of establishing communication and obtaining payment.
We negotiate where appropriate
Where circumstances warrant it, a repayment arrangement may be considered.
We keep you informed
You receive updates as the account progresses.
Payment and resolution
The objective is simple: achieve an appropriate resolution and recover the money owed.
Before the first call we need the invoices and a short account of what you have already tried. After that, the six steps are the whole method. You are not left to interpret a reference number. When something changes, including a promise to pay or a refusal, you hear about it.