Finding a practical way forward
Debtor Negotiation
Professional communication and negotiation designed to resolve outstanding accounts.
Not every outstanding account is the result of someone simply refusing to pay. Sometimes a customer is in temporary difficulty and still intends to meet the obligation.
Debt Collection Solutions can negotiate directly with the debtor, keep the file moving and report back to you. The aim is a resolution you can accept, documented clearly, without turning a recoverable account into a damaged relationship unless that is unavoidable.
You set the boundaries before we speak to the debtor. That includes whether a discount is even open, the shortest plan you will accept, and whether you are prepared to keep trading. We put those limits to the debtor in ordinary language and we write down what they offer. Nothing is agreed on your behalf until you have seen it.
