When reminders have not worked
Overdue Invoice Recovery
A professional escalation point when the work is done, the invoice is sent and you are still waiting to be paid.
You completed the work. You supplied the product. You sent the invoice. You followed it up. And you are still waiting to be paid. That is when Debt Collection Solutions can help.
Our overdue invoice recovery service gives businesses a professional escalation point when normal account reminders have failed to produce payment. We contact the debtor, establish the circumstances around the outstanding account and pursue an appropriate resolution.
Include any purchase order, quote or email that shows the customer accepted the work. If they have already raised a complaint, send that too. We will not treat a disputed invoice as if it were uncontested. Where the paperwork supports the account, we ask for payment and we keep the reply. Where it does not, we tell you what is missing before the file goes further.
